All our items are dispatched Monday through to Friday, Please ensure we have your up to date contact number and address as we will be not be held responsible if it gets delivered to the wrong address and a surcharge may be applied to deliver to correct address Wherever possible, we dispatch orders within 24 hours of receipt. If you place your order before 1pm Monday to Thursday, it’s most likely to be sent the very same day (providing we have the items in stock or manufactured). Orders placed on Friday will not be delivered until Monday again when stocked items.
Out of Stock, drop shipped products and custom made items If you need a product delivered urgently, it’s a good idea to drop us an email to check the stock availability before you place your order to avoid any disappointment. If we are temporarily out of stock of a particular item, we will try to advise you of the delay. If your item is not in stock, it will be placed on back order for you; there is usually a 2-3 week wait for back ordered items. There are some items on the site that we do not hold in stock. The delivery times on these items will be shown in the item descriptions, and for orders of these items, you may not be emailed regarding the delay. If you are ordering custom made items, (All Hooner equipment) please allow up to 40 days on average for delivery of these items., we do however try to get all items out within 15 days where possible. Please note, during busy periods ( lead up to Christmas, race season etc) turnaround may be much higher than our standard turnaround indicated above (up to 60 days. What happens when I place my order? Once your order has been placed online, you will receive an automated email to confirm your order with us, if you do not receive an email please check your spam folder, your order will show on your account as complete, this means that payment is complete and this status will show until your order has been shipped at which time the order status on your account will show shipped. Where do you deliver to? We deliver most of our products anywhere within the UK for our normal delivery charges listed above. We try to keep our surcharges and extras to a minimum but in some instances, where we use a courier to get your items to you, it may be necessary to charge a supplement to some postcodes. Do you deliver overseas? Hooner can deliver all over Europe and the rest of the world.